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Fixing Xcb connection errors that may occur after replacing a System/i
This article explains how to diagnose and fix connection issues that may result after a System/i server is replaced with another similarly configured system.
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Understanding Xcb Xml configuration files
Xcb retrieves its startup configuration from Xml files stored in the folder into which the application was installed. This article explains how to access manage these configuration files.
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Enabling connection tracing to help diagnose network issues
This article explains how to enable connection tracing to help diagnose network related issues.
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Logging email diagnostic information
<span class="Apple-style-span"><span class="Apple-style-span">In some cases you may need to verify how the system is interacting with your mail server. This article explains how you can set up the system to log detailed diagnostic information whenever the system sends emails.</span></span>
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How to decide where to store imaging items
<span>This article explains how to determine where you want to store your XCB imaging items. It describes the pros and cons of different approaches.</span>
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Backdating AS400 session date/time
This article explains how you can backdate your AS400 session date/time.
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How to receive CSMS Messages
This article describes how you can receive the CSMS messages which replaced Customs' old Administrative Messages system.
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Printing ADD/CVD Query Information
<span>On a recent update we changed the reporting of these queries to not print automatically as users complained about the large prints that were being generated. This article explains how to view or print the report.</span>
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How we calculate recon MPF
The way we calculate MPF on reconciliation entries is designed to ensure the broker/importer doesn’t underpay OR overpay customs. However, because of the way Customs wants final reconciliation spreadsheets organized, the MPF calculation seems kind of arbitrary and confusing. This document describes the steps that we use to calculate recon MPF, so you can confirm that are values truly are correct.
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What ports do I need to open in my firewall to use your services?
This article will explain the ports that need to be opened in order to use our services.
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